Please avoid staying at this hotel. I just spent two nights at this hotel and the place is a disaster. The bed was literally concave and my back has been hurting since. The thermostat wasn't connected to the AC unit... which was incredibly loud. The bathroom door was...Read more
Hello Araon, I wanted to take time to thank you and your excellent staff for taking such good care of our clients last weekend. The Travel Company was asked this year to be the designated travel agency for the University of Pittsburgh Pitt Panther Parents. We do all...Read more
This is the 3rd night we are here now, list of issues were never corrected: TV not working Exercise equipment all TVs were not working Seems all attendee are hiding? exercise room were hot and no air movement? Asked to talk to management but never got response from the...Read more
- Front entrance hall
I didn't like
- Staff and management attitude
Short Review on August 13, 2016
Cellphone burn out in the wire plug
Crowne Plaza Customer Care Review
Omg never has a room ready take me more the 2 hours check in.. Never ready on time.. Horriblo service. All is a mess. Need a new team.
My family and I planned a trip to the Illinois State Fair and made reservations at the Crowne Plaza hotel for 2 rooms in August, 2010. Unfortunately, my mother passed away in June the same year and consequently the reservations held with my debit card were not thought...Read more
On 14th of December 2012, we walked in and checked into Crowne Plaza, Changi Airport hotel, Singapore for one night stay. Due to late hour check in (around 9:30-10 p.m.),the receptionist agreed to allow us to have late check out till 2 p.m. Before we check into our...Read more
Crowne Plaza Yantai Sea View located in Yantai, Shandong, China has no heating or air-conditioning on the third floor. They have had this problem for over a year. The general manager and other senior staff simply ignore the problem. Perhaps they have no other choice....Read more
Is is apparent that the Crown Plaza Hotel management does not care about their customers. I called the Crown Plaza direct telephone number and made a reservation for December 18, 2011, a Saturday evening. I turned the keys into the desk on Sunday when I left. I asked...Read more
If you plan on having a wedding, please make sure that you don't host the reception at the Crowne Plaza located in Los Angeles Harbor, San Pedro on Palos Verdes Street. Not only will they not take care of you, which is what happened at my niece's wedding on...Read more
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