Not resolved

I made reservations at the Crowne Plaza Hotel in Lake Oswego Oregon. In fine print (I did not see), it stated no refunds.

I called the hotel and ask to cancel, I was told yes I could cancel and given a cancelation number. When this charge appeared on my credit card, I called the hotel, and I was told basically I was lying, and that I was not told I would receive a credit.

Why was I given a cancelation number and not told I would not receive a credit. I have contacted the better business bureau, and the rude mangager said I was lying.

Monetary Loss: $333.

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